JC Metalworks

JC Metalworks - Implementing PeopleHR for Streamlined Human Resource Management

JC Metalworks, a precision sheet metal subcontractor, was formed in 1986 by Jack Chauhan. Built on four main principles that are still upheld today, the company has developed a strong culture that is evident in all its manufacturing services. With over 30 years of experience, JC Metalworks is known for delivering high-quality custom solutions in welding, cutting, and assembling metal structures for various industries.

They work with materials like steel, aluminium, and stainless steel, producing both functional and decorative pieces. Committed to precision, innovation, and exceptional customer service, JC Metalworks has earned a reputation for excellence, providing end-to-end service and maintaining high standards of quality.

Background

JC Metalworks, faced challenges managing its HR processes due to the manual nature of its systems. The need for a more centralised and efficient HR system became apparent as the company sought to enhance its administrative processes and improve employee access to essential resources. To address this, the implementation of PeopleHR began in 2019.

Before implementing PeopleHR, JC Metalworks relied heavily on manual processes for critical HR tasks, including:

• Manual Processes: Time-consuming and error-prone manual processes for tasks like Training records, holiday requests, sick leave, and record-keeping.
• Inefficient Communication: Difficulty disseminating important information to employees, leading to delays and misunderstandings.
• Limited Employee Self-Service: Lack of a centralised platform for employees to access essential documents and information.

This manual approach often led to duplication, inconsistencies, communication delays, and a fragmented experience for employees who needed timely access to information. The team spent significant time managing repetitive administrative tasks, which limited their capacity to focus on strategic initiatives.

Implementation of PeopleHR

The initiative to implement PeopleHR was driven by the goal of achieving a streamlined and centralised HR system. PeopleHR is a comprehensive HR software that offers a range of features aimed at automating processes and fostering a collaborative work environment. The implementation journey involved:

1. Configuration of the PeopleHR system to align with JC Metalworks’ unique needs and existing processes.
2. Training sessions for HR staff to ensure effective use and management of the platform.
3. Rollout to all employees with guidance on how to use the self-service features available in PeopleHR.

“Our analysis indicates that People HR has saved managers an average of 1 hour per week compared to our previous paper-based system. Across the entire business, this translates to 10 hours of managerial time saved weekly. This significant reduction in administrative burden allows managers to focus more on strategic initiatives and employee development.”

- JC Metalworks

Key Features and Benefits of PeopleHR at JC Metalworks

The introduction of PeopleHR led to several tangible improvements and benefits for JC Metalworks, which can be categorised into three main areas: operational efficiency, employee empowerment, and communication.

1. Operational Efficiency

• Automation of Manual Tasks: PeopleHR automated routine processes such as training records, holiday requests, sick leave submissions, and absence management. This allowed HR staff to focus on more strategic tasks and reduced the likelihood of errors inherent in manual data entry.
• Centralised Record-Keeping: With PeopleHR, all HR-related data is now stored in a single, accessible location, making it easy for authorised staff to retrieve information and maintain up-to-date records without redundant paperwork.
• Future Integration with Clock-In Systems: JC Metalworks plans to integrate its clock-in systems with PeopleHR to further streamline operations. This integration aims to consolidate attendance data directly within PeopleHR, reducing duplication of work and minimising discrepancies in time tracking.

“The implementation of People HR has streamlined many HR processes, such as data entry, record keeping, and reporting. This has resulted in a 15-hour weekly reduction in the time required for dedicated HR administrative tasks.“

- JC Metalworks

2. Employee Empowerment and Self-Service

• Employee Access to HR Resources: PeopleHR’s self-service feature grants employees immediate access to essential documents, including company policies, handbooks, and other HR materials. This empowers employees to find the information they need without always requiring HR intervention.
• Transparent Holiday and Leave Management: Employees can request leave, view their holiday balances, and track leave approvals directly within PeopleHR. This transparency in leave management helps employees better plan their time off while reducing the HR team’s involvement in manual leave approvals.

3. Enhanced Communication and Company Culture

• Monthly Business Updates: PeopleHR facilitates the distribution of monthly business updates, keeping all employees informed about the company’s developments, performance, and other essential news. This regular communication promotes transparency, aligns teams with the company’s goals, and cultivates a sense of community within the organisation.
• Fostering Ownership over HR Information: By offering self-service access and direct involvement in managing HR processes, PeopleHR helps foster a culture of ownership among employees. They can engage with HR information actively, contributing to a more accountable and self-managed workforce.

“This efficiency gained has allowed us to optimize our HR staffing levels, contributing to overall cost savings.”

- JC Metalworks

Future Plans and Ongoing Improvements

JC Metalworks has expressed a vision for continuing to enhance its HR system by integrating clock-in systems with PeopleHR. This future step aims to automate the process of attendance tracking and directly sync it with HR data, reducing manual entry and minimising the risk of errors in payroll calculations. By integrating a time tracking system like the one offered on PeopleHR, JC Metalworks can streamline its HR processes further, gain valuable insights into employee productivity, and ensure accurate payroll calculations. We can assist JC Metalworks in implementing this integration seamlessly, providing expert guidance and support throughout the process.

Implementing PeopleHR at JC Metalworks has been a significant success, resulting in greater efficiency, improved communication, and a more empowered workforce. By automating time-consuming tasks and offering employee self-service options, JC Metalworks has cultivated a more transparent, efficient, and accessible HR experience. Moving forward, the integration with clock-in systems promises even further improvements in operational efficiency and employee satisfaction. The PeopleHR system has established itself as a pivotal tool in JC Metalworks' journey toward a more modernised and efficient HR environment.